Case Study: Spencer Elliott Property Lawyers
Full‑Fibre Brilliance in the Heart of York
Client: Spencer Elliott, property law specialists, York city centre
Services: Business & residential full‑fibre broadband
Customer since: June 2023
Spencer Elliott is a reputable firm of property lawyers based in central York. The firm was founded by Elizabeth Spencer in 2016. It looks after residential buyers and sellers and prides itself on being neither an old-school law firm nor a conveyancing factory. Their day-to-day operations rely heavily on the internet, from cloud systems to their phones and efficient document exchange, so a fast, stable internet connection is critical for them.
Before switching to Fastr, the team struggled with sluggish, unreliable broadband. They had two separate business connections, to run the broadband and their phones, yet still faced frequent drop‑outs and painfully slow speeds — a drain on both time and budget.
The Fastr Solution
In June 2023, Fastr installed a full-fibre business connection at their city centre office. And thanks to a carefully coordinated installation in their historic Grade II listed building, they were able to retire both previous copper phone lines.
Elizabeth Spencer, Director and Lawyer, said:
“We had to have two separate connections, but we were still having problems. Since having Fastr Broadband installed, we have had no problems at all, and the internet is really fast.
Fastr’s friendly installation team and responsive support have made a real difference. As a confessed “IT illiterate” business owner, I encountered some teething problems, but there has always been someone I can speak to straight away, and they helped me with whatever issue it was quickly.”
Going Fastr at home, too
Elizabeth has been so impressed by the business broadband performance, she didn’t hesitate to take Fastr’s residential service when she moved home into a property in the city centre, where she now enjoys speeds of up to 920 Mbps!
Elizabeth added:
“I would recommend Fastr Broadband to anyone”